Here are some frequently asked questions and their answers. If your question is not here Contact Us for information and answers!
Our standard terms and conditions are at the bottom of this page.
Will you shoot me?
Yes, but only with a camera.
Which Camera(s) do you use?
We use Canon 50Ds and an array of lenses and lighting kit, we also have backup equipment so don’t worry! We may occasionally shoot on 35mm film if the mood takes us, we carry 2 35mm film Canon SLRs in our bags.
Are you environmentally friendly?
Where possible we have reduced our reliance on fossil fuels, we recycle and we have an economical vehicle.
I don’t have much room in my house, how much room do you need?
That depends on what you want, we can shoot head and shoulder portraits and headshots in spaces smaller than Harry Potter’s bedroom but if you want full length shots we’ll need about 3×3 metres with a background or 1x3m without.
Do you take card payments?
Yes, but we get charged for taking them and so to help maintain our prices, we charge that to the card user – at present it’s a 3.4% charge on each transaction.
What are your qualifications?
Tom and Judy are self taught however, Tom is working on a distinction with the Royal Photographic Society. He is also a member of The RPS and the Bureau of Freelance Photographers. Becky has an A* A-Level in photography and spent a great proportion of her BA studying and executing fashion shoots.
Is it a requirement for photographers to tell rubbish jokes?
No, but I do, I blame my parents.
Do you have insurance?
Of course, only a fool wouldn’t. We are insured with Aaduki for public and professional liability, as well as all our kit with replacement hire – why is this important? It means if our gear gets stolen or broken, we can hire replacements for your session/wedding/event virtually without hitch.
What if I get a massive spot on my face on the day of my shoot?
Don’t apply any Windex to it, don’t cover it in concealer, let us get rid of it digitally, it takes a fraction of a second even if it’s like mount vesuvius.
I like one of your photographs, can I use it for my house/advert/school project etc…?
I’m quite happy for my work to be used, but please contact me first as in many instances charges will apply to use it. Under copyright law, using it without my permission for any purpose is stealing my intellectual property.
Why should I book Thomas Day Photography for my wedding?
We’ve been there, done it and got the rings and portfolio to prove it. We understand it’s a huge event in your lives and we know our stuff. We normally act as photographer, counsellor and general aide on the day, we are often the only people who are there from when you start getting ready to your first dance (that you’re paying), we’re therefore at your beck and call. We thoroughly enjoy what we do and this is reflected in our work, we will give you something you will treasure for the rest of your lives.
How many photos will I get on the disc?
Regardless of your digital package, hundreds. We focus on quality over quantity and we don’t limit how many we take or supply to you.
How many photos can I have in my album?
Around 60-70. We can include more but we have to charge you extra for more pages (contact us for prices on extra pages). Album only packages will receive a proof book to select their photos from.
What if my wedding date has to be moved?
If we’re available for your new date, we will of course book you in but you will have to sign a supplementary agreement or a new contract (we will carry your deposit over in this instance). If we’re booked however, unfortunately you will forfeit your deposit as it will be classed as a cancellation. If cancelling within 6 weeks of your original wedding date, you will be liable for a reasonable percentage of the package price (Sorry guys but we can’t fill dates that quickly and we have bills to pay). We recommend you get wedding insurance to cover just this kind of situation.
Can I change my package once I have booked?
Before your wedding yes – but please call us if you wish to make changes as conditions apply.
I’m worried you might not know my venue, will you go there before my big day?
We always endeavour to do a recce of every venue before your big day, if we have not been there before that is… If we can’t make it there though don’t worry, we’re used to working ad-hoc too.
Why is wedding photography expensive?
Here’s our ethos. You pay for our services performed, before, on and after the day, i.e. Meetings, discussions, recce’s, photographing your big day and the hours it takes us to process your photos, albums and prints. A wedding is often 3+ days work for us and we have to pay our bills, eat, keep our equipment well maintained (as well as upgrading and replacing bits of it) so it’s fit for use on your wedding day. We do try to keep the albums and prints to an affordable price and the cost of upgraded products and time taken is reflected in the package prices as, unfortunately, better quality costs more money and it takes time to produce your chosen products.
How long will I have to wait to see my photos after my wedding?
On average 28 days, but sometimes more and sometimes less depending on how busy we are.
What’s on the CD?
Your wedding photos, in print ready and web formats. We still own the copyright but we don’t add a watermark or signature to your print ready photos.
What’s an engagement shoot?
Really, it’s a free portrait session but we will do poses we’ll use on your big day.
How many photos will I get?
You will have several taken in your session, you will get a choice of two to be printed in 5″x7″ format or one high resolution digital copy.
How long will my session last?
Usually from 1 to 1.5 hours, including set up and down or half an hour to an hour on location.
What should I wear?
Something smart and comfortable, and please do accessorise. Please don’t wear more make-up than you normally would and don’t cover any spots with concealer (don’t worry – we will get rid of any you may have later)
Will you airbrush me?
Only if you want us to. Our lighting and poses are very complimentary to skin and features, you will look fabulous!
I want a specific style, can you do it?
Every photographer has a different style, we’ll do our best but it will always have our style stamp on it. Give us a call or drop us a line with a link to the image you want to recreate, we’ll give you an honest opinion.
What if I want more than two of the photos you take of me/us?
We have an online shop, we’ll make a gallery for you and you can order them from there. If you want digital copies you can have those too, just ask for our latest prices. If you spend over £100 in total we will give you up to 10 of your photos on CD in high-res and web formats.
Headshots are really important to get right, how long do I get?
As long as you need, you’re paying a premium on the portrait cost for that reason.
How many shots will I get?
You will get up to 10 photos on CD in High-res for printing and low-res for online portfolios/social media with a PR license.
How long until I can see the shots?
We endeavour to process them in front of you where possible, that way if you’re unhappy with something we can deal with it immediately, either in photoshop or by taking another shot. You will usually get your CD within 2 weeks of making a choice of which two you want. If this isn’t fast enough, our priority processing service is £30 and we’ll endeavour to deliver in 7 days or less.
What about this group discount?
You will get up to 25% off per person and we limit groups to 5 as it can take an hour per person to get the shots perfect. Other than that, the usual drill applies. Oh, and we usually bring milk, tea and biscuits so you had better have a kettle!
Our Terms and Conditions
At any wedding, Bridal prep to 1st dance assumes that 9 hours coverage maximum is required, extra hours by negotiation.
If any part of a wedding occurs more than 100 miles from our base we may ask for accommodation to be supplied.
We require a deposit for all bookings, even if we are not charging you for an event. If the shoot is non-chargeable the deposit will be refunded at the end of the event, if the event is cancelled we reserve the right to keep the deposit to cover costs.
With weddings especially, please do not book us because we made the best offer, but rather based on the fact that we will be presenting your memories of your wedding day in our style. Please do not book if either of you is unhappy with our portfolio style.
Any shoot more than 50 miles from our base will be subject to an excess mileage fee of 40 pence per mile in excess of 100 miles covered (correct at 1st January 2013).
For weddings we expect to pay for up to £10 for parking, if parking fees exceed £10 we will ask for the excess to be paid by our client. For all other shoots we will ask for any excess on £5 parking fees to be paid.
All photos remain copyright of Thomas Day Photography and all images are supplied with an unlimited personal use license unless otherwise agreed. From 1st January 2013 our personal use license requires any images shared online to be watermarked with our website address, these are supplied on all of our discs. Once supplied you are free to copy photos and discs for backup, sharing and non-profit activities only.
If images are required for press release (PR) or commercial use* a separate license will be required. *Commercial use includes any activity from which a profit may be made i.e. advertising, sale, stock. Failure to comply with these license terms will be seen as infringement of copyright and legally pursued.
We reserve the right to use any photo taken by us for marketing, portfolio, stock imagery, competitions, advertising, magazine articles or any other purpose we see fit unless objected to in writing before it is used. If objection is made after use we will where possible retract an images use where a person’s face is clearly recognisable i.e. the persons facial identity is clear, or where it infringes on an existing copyright. Under no circumstances will we share revenue gained from use of photographs or other images from uses outlined above except where legally obliged to do so.
Using our services will be taken as acceptance of the terms and conditions set above and agreement with the answers, where applicable to our frequently asked questions. We reserve the right to amend these terms when we see fit.
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